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Chello was the brand of internet service provider-activities of Liberty Global Europe (formerly UGC), a provider of broadband internet access via cable in Europe, with an estimated 1.3 million customers across its markets. LGE operates in 15 European, four Latin American and two Asian/Pacific countries. The Chello branded internet service were available in seven of these: Austria, Belgium, France, Hungary, The Netherlands, Norway, Poland and Slovakia. The Chello brand was introduced in the European market in 1998 and was awarded the Best Consumer ISP award in 1999.

An angry customer said this in a review "Stay away from this company! UPC Chello made me sign a contract in a language that I do not understand, and have been forcing me to pay monthly bills since I have been out of the country. I have contacted them repeatedly, with no response, and am now being bullied by a collection agency into paying a significant fine. As I am young, I was a little naive going into this, but I have now been advised that being forced to sign a contract in another language is illegal, and the contract is unenforceable. Furthermore, being bullied into paying for the internet after having tried to terminate the contract on several occasions is not ok. This company is truly terrible. Please do not make the same mistake I did and trust these scammers".

Reviews

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Tony Malone says

"Been phoning but no answer a number of times, been over a week, paid in full but no TV, going away in the caravan Monday exspected delivery before I went."

says

"The people are terrible and the work is boring"

Nazaro Guerra says

"Order and pay for your next day delivery item then we will see if it’s in stock. It wasn’t and wouldn’t be for at least 3 weeks if at all REALLY?"

says

"Not much communication between management and staff. Salary can be better. Very flat structure. Not much option of career progression within department."

Mrs Meek says

"I bought a tv & dvd it's not arrived left 2 messages by phone that goes to diverted number sent a email had no response going to go to paypal & my bank to get my money back"

Sharon says

"Bought a cello 12v smart tv. Worked well for 9 months then netflix stopped working. TV village said the tv could not be updated and offered no other help. Don't buy a smart tv from them as tv village won't support when it stops working."

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